Terms & Conditions

Club's terms

  • Online payment is intended for member(s) use only.
  • The amount paid through online payment method will be deducted from Credit/Debit Card, Internet Banking, UPI or Wallets.
  • Online payment transaction may take up to 24 hours to reflect in The Surat Tennis Club system.
  • The Surat Tennis Club will not be responsible if online transaction(s) fail due to network/internet issue.
  • By using The Surat Tennis Club website you agree to be responsible for maintaining the confidentiality of your username and password.

Communications

  • By using online payment mode you agree to be bound to use electronic medium for communication.
  • You may receive E-mail and/or SMS for the transaction(s) that you do on our website.

Refund Policy

  • Payment made via online payment towards maintenance settlement will not be rolled back online.
  • Any discrepancy should be reported to Accounts Department during the club working hours.
  • While availing any of the payment methods available on the website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:
    • Lack of authorization for any transaction(s), or
    • Exceeding the preset limit mutually agreed between "You and Bank(s)", or
    • Any payment issues arising out of the transaction, or
    • Decline of transaction for any other reason(s).

QUESTIONS / QUERIES

Please contact us regarding any question(s) regarding above statement on info@thesurattennisclub.org